We support clients to design, plan and implement large-scale change.

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Business transformation is your opportunity to rethink your business to deliver greater value. Getting it right requires planning and commitment. We support clients to co-design, plan and implement major change. Programmes include : developing a roadmap to deliver the Vision; Leadership alignment; Operating Model design; Process and Organisation redesign; Mindset and Capability building; Stakeholder Communication and Employee Engagement; Operational Management.
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Case Study
Delivering Business Transformation

The Change People were engaged as the transformation partner on a two year change programme. Our client was a high profile UK based organisation embarking on an ambitious growth strategy. Our brief was to support the organisation to re-design roles, behaviours and ways of working to assist the delivery of the demanding strategy.
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  • Co-designed the Programme approach
  • Facilitated the development of the Value Proposition and Operating Model with Senior Stakeholders ( surfacing different perspectives and aligning to a common view)
  • Engaged the organisation in the creation of the future state Process Architecture and role structure with clear accountabilities
  • Aligned Process and Role redesign with IT and Data Strategies to ensure integrated business solution.
  • Provided tools to systematically capture Change Impacts across the organisation to inform Transition Planning and implementation.
Project Outcomes:
  • Increased alignment around the Customer Value Proposition.
  • Increased focus on the alignment of strategic aims with operational priorities
  • Operating Model defined and shared
  • Process Architecture created and Future State Processes mapped end to end
  •  IT requirements captured
  • Broad roles defined. Key Competences and Change Impacts captured
  • Programme transition plans developed to minimise the impact on operational performance.